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Merchant processing companies for cbd oil and hemp products

Compliant CBD Credit Card Processing

A customer walks into your store, chooses the product they want to purchase and brings it up to the counter to buy it. You tell them the price, but then they hand you a credit card.

You regret to inform them that your business does not accept credit cards . The customer, without any cash on them, then has to put the product back and walks out of the store, not likely to return. They’ll find somewhere else, like a gas station, that accepts credit cards to fulfill their CBD needs. They prefer to pay with card, rather than going to an ATM to get a cash advance.

Or, maybe this is more relatable to your business: Sales are going great, and you accept payment from both credit cards and cash. The business is growing and more customers are coming in each day.

One day, you get an alert that your merchant account provider has dropped your business , no longer letting you accept credit card payments. For what reason? You’re considered high risk to your payment processor for selling CBD products, even though the products are completely legal and offer promising health claims, all while you require age verification for purchases. It wasn’t even your fault that you lost your account, but it’s the few bad apples that ruin it for everyone. You scramble around to find a new processor, one that will accept high risk business types.

Every processor you’re finding, though, has high fees that will take advantage of you for years. They know you’re desperate and think they can make a ton of money off of that desperation.

Your business needs a merchant account that won’t charge crazy high fees or cancel your account out of nowhere because you’re considered “high risk”. You need a processor that has experience with similar businesses and knows the struggles that you have already been through for trying to simply accept credit card payments.

Many CBD business owners think that it’s too hard to get a merchant account, or that if they find one, the fees will be far too high. For the most part, they’re right. But with Shift, your interests are put first. We want to be the merchant account provider that changes your mind.

What should you look for in a processor?

Many merchants will give their clients a price up front, but hide fees or stipulations in the contract that allow them to raise the price after about a year. As a merchant processor for CBD and other high risk businesses, here at Shift Processing, we are very transparent about our fees and offer no termination fees should you choose to end your contract with us.


When you accept credit cards at the point of site, it should be the last time you think about that transaction. You shouldn’t have any payment processing responsibilities beyond providing your customer with a credit card terminal and having them swipe the card.

Accept Major Brands

If a certain card brand can’t be accepted by your processor, then you’re more or less right back to where you started. You could easily run into the same issues that you had before if a certain type can’t be accepted. Keep that in mind and get a payment system and processor capable of accepting credit cards.

Low Fees

Most processors will charge ridiculous rates to high risk merchants because they know that you are probably desperate for a processor. Get a merchant account that is cheaper than the rest, without hiding fees that will grow over time.

Can I get an online CBD Merchant Account?

If you’ve ever tried to sell CBD products online, you understand the depth of the struggle in trying to secure an online account. Shift Processing specializes in both brick and mortar and online cbd accounts with a 99% approval rate for our cbd merchants.

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We understand that every business is different, and listen to each business owner to fully understand the best solution for your needs. This isn’t a cookie cutter business, and getting the right merchant account services for CBD can set you up for success for years to come.

If you’re looking for an online CBD merchant account, you’ve come to the right place. Our staff is trained to get to the bottom of what will work best for you while keeping the fees low so you can grow your business.

Does PayPal Accept CBD sales?

PayPal will technically approve CBD sales. But does PayPal allow CBD sales? A quick Google search will show that PayPal is notorious for shutting down the accounts of CBD businesses without warning and even holding their funds. PayPal stops accepting purchases of CBD businesses very frequently. Because of this, PayPal is widely regarded as poor to work with for CBD businesses.

An actual payment processor that has experience in high risk and CBD merchant processing and CBD payment processing in particular will be more beneficial to a CBD business looking to accept credit card payments.

Processing CBD sales through PayPal is a huge risk. If they decide that you are too high risk for them, they have the right to, without warning, shut down your merchant account. The lack of warning provided to you means that you won’t have time to find another processor before they decide to shut you down. You’ll have to rely only on cash purchases until you’re able to find a processor that is willing to partner with high risk businesses.

why not just accept cash?

You could just accept cash, like plenty of other CBD businesses, but that would severely limit your customer base. You could stick out amongst other CBD stores, or do exactly what they are doing.

Think about the necessity of accepting credit cards this way: Each customer that you have to turn away because of your inability to accept credit card payments is a purchase lost. But, how many sales are you actually turning down in the long run?

CBD Merchants who accept credit cards typically see a 20% higher ticket than their cash-only counterparts.

Each customer that you turn down will probably not come back again, because they’ll always assume that you can’t accept credit cards, even if you begin to accept them after they came in. Each customer that was initially turned down, then, could turn into tens of hundreds of dollars lost in future purchases by their assumption that you don’t accept credit cards.

So, being able to accept credit cards really will turn into countless purchases down the road as customers know they are able to use a credit card and come back to your business because of that convenience.

Why Shift is Good for CBD Businesses

Experience with High Risk Businesses

Shift has plenty of experience with “high risk” businesses just like yours. You’ll have a team of dedicated professionals to help you through the application and approval process. With a quick terminal set up, you can be accepting credit card payments in no time.

Experience with CBD Businesses

We’ve worked with both online and brick and mortar CBD businesses, and continue to do so because they trust us to process their payments at low rates and not cancel the merchant account.

Earning the trust of your business and satisfying your need for a credit card payment processor, just like the other CBD businesses, is our number one priority.

Low Monthly Minimums

It’s common for processors to require that you, as a business, continue to process a certain amount a month in order to stay a client, or else you’ll face an additional fee to cover for the amount of the minimum that was not hit. With Shift, the monthly minimum for our CBD Merchants is only $25.

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Low Monthly fees

Unlike other high risk processors, Shift does not charge massive monthly fees in addition to the per transaction fees. Minimal monthly fees means more money in your pocket.

No rate increases

How does a rate decrease sound? The longer you process with Shift and demonstrate that your CBD business is not such a high risk, you may actually find that your rate will decrease over time from where it began.

Accept Credit cards

Our credit card terminals and POS systems can accept credit cards. This will keep your business from falling back into the original problem of only being able to accept cash.

What other processors offer

  • Stripe
  • PayKings
  • Square

Does Stripe accept CBD payments? Does Stripe allow CDB sales?

Stripe restricts CBD based businesses from accepting payments on their services. In fact, Stripe restricts any highrisk business in any industry, from the hemp oil and CBD oil industry to the gambling industry, from using their services. So while the product might be completely legal in your region, Stripe prefers to not take on that risk and will deny any CBD based businesses from using their services.

Since we a lot of questions regarding Stripe CBD sales and Stripe CBD payments, we’ll explain their policy. For trying to obtain a CBD merchant account, Stripe really isn’t an option for your business.

They have a policy against acquiring high risk clients. Since selling CBD is considered a high risk business, the Stripe for CBD policy is that your CBD business will not be allowed to process payments with them. Stripe CBD sales is a “no” for CBD payment processing.

Does Stripe accept CBD sales? No. But Shift does

Shift has plenty of experience with high risk businesses and knows what business owners need out of a processor. We put you, the customer, first and want to do whatever it takes to help your business succeed.

Paykings is almost exclusively a high risk merchant provider. This means that almost all of the businesses that they work with contain some element of risk. With that, they have a lot of experience processing for high risk businesses.

However, their standard fees start off at a fairly expensive rate, and with CBD payment processors having higher rates across the board than other high risk industries, will almost definitely grow even more costly.

Shift also has plenty of experience, both with high risk and low risk businesses. However, Shift has lower fees across the board than the rest of the competition, not just as payment processors for CBD.

Square is currently working on a credit card processing solution to allow them to be able to accept the payments on CBD products. However, this solution is currently just being tested with a few different CBD businesses on an invitation only basis. So, there could still be a while until Square has CBD ready payment processing solutions. Square overall, however, tends to have pretty high fees and usually only works well with small businesses because of those processing fees.

Up until the trial testing of a CBD processing option, Square has refused to process the payment of the majority of high risk businesses that try to process with them. For the few that have gotten Square to process their purchases, they found that Square would many times hold their funds and take a while before finally clearing the purchase and allowing the funds to go through.

Shift already has a processing history with CBD products and businesses at a fraction of the cost of other processors. With Shift, there is no waiting for the test version of a system of payment processing for CBD to be approved for the public. Instead, you can jump right in and begin processing CBD credit card payments in just a couple of days.

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CBD Merchants

Because of the legal gray areas around CBD products, finding a payment processor able to handle the complexities of this industry can be a challenge. Flex Payment Solutions understands the market and can provide the services you need to process payments and make your business a success.

Payment model options

Both flat rate and interchange pricing is available.

For a range of CBD products

Edibles, smokable and seeds are all eligible.

Payment terminal solutions

Choose between hardware or virtual card terminals.

Third party gateways

Choose from a range of gateways, including USAepay, and NMI.

Your own merchant account

Not bunched in with hundreds of others by a merchant account aggregator.

Direct processor

Go direct with us and avoid a middleman.

What makes CBD a special case?

While CBD is now considered legal in all 50 states, there are still various restrictions and regulations on its use and sale in some jurisdictions. This is due to its source being from both marijuana and hemp cannabis plants.

Marijuana contains higher amounts of the THC chemical responsible for the high sensation and has only been made legal for recreational use in a handful of states. Others have limited its use to purely medical use, while in others it remains largely illegal.

CBD is also regulated by the FDA when sold as a food, supplement, drug or cosmetic and currently remains illegal to transport over state lines in these forms. This makes sales out of state a controversial subject and therefore gives the product a high-risk categorization.

Your CBD Merchant account

Due to the high-risk labeling of CBD by many providers, general merchant accounts with any of the big-name providers are at risk of being flagged and suspended for anything they perceive to break the rules. The shutting down of your main payment source can have disastrous effects on a business and with no alternative way to collect payments, it can be the death of a new enterprise.

Dedicated CBD merchant accounts are designed to deal with the complexities of the CBD industry. Processors like Flex understand the legalities of these products and are ranked superior to these out-of-the-box alternatives. Most importantly, we don’t have sudden suspensions of your account for trying to process legitimate payments.

A changing market

The Hemp Farming Act of 2018 legalized the use of cannabis plants with THC levels of 0.3% or less (categorized as hemp) for production. This made it possible for producers to gain access to grants and insurance as well as easing the process for those who sell products containing CBD.

Today, 33 states have legalized the use of medical marijuana, and 14 further states have allowed limited use of CBD. In 11 states recreational use of marijuana is now legal while a further 16 have decriminalized the drug. While marijuana is still not legal at a federal level, these increasing freedoms are propelling the acceptance of CBD.

Help is at hand

Flex Payment Solutions understands the complexities and effort it takes to appropriately service the CBD market, and we are more than up to the challenge. Our team is dedicated to creating a long term partnership with your business and working through problems as a team. Our bank partners feel the exact same way and are proud to contribute to the growth of a space they support. Whether you’ve had your account suspended, are setting up for the first time or are a veteran in the industry, we are here for you going forward.